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Seasonal Call Capacity Planner

Plan for peak season. See how many calls you'll miss during your busiest months.

Your Business

20

Average calls per day in slow months

2.5x

How much busier is peak season?

2
6 min
3
$

Peak Season Analysis

Off-Peak
Peak Season
Calls Handled Overflow (Missed)
Peak Daily Calls 50
Your Daily Capacity 40
Daily Overflow 10
Missed calls per peak day 10
Missed calls per peak season 660
Revenue at risk (40% close rate) $0
Peak Season Revenue at Risk $0

Handle 100% of peak season calls with AI backup.

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Peak Seasons by Trade

HVAC

Jun Jul Aug Sep Oct Nov Dec Jan

Cooling (summer) and heating (winter) seasons

Plumbing

Nov Dec Jan Feb Mar Apr

Frozen pipes, holiday gatherings, spring thaw

Roofing

Mar Apr May Jun Sep Oct

Spring/fall optimal weather, post-storm repairs

Landscaping

Mar Apr May Jun Jul Aug Sep Oct

Spring planting, fall cleanup

How We Calculate This

This calculator estimates your phone capacity and overflow during peak season:

Daily Capacity = (Staff × Work Hours × 60) ÷ Avg Call Duration
  • We assume 8-hour workdays for phone staff
  • Peak calls = Off-peak calls × Peak multiplier
  • Overflow = Peak calls - Daily capacity
  • Revenue at risk assumes 40% of overflow calls would convert

Most home services businesses see 2-3x normal call volume during peak season. HVAC companies often see 3-4x during extreme weather events.