Insurance Answering Service

Your Clients Call.
You Close Deals.

AI answering service for insurance agents. Captures policy inquiries, qualifies leads, schedules appointments, handles claim calls. While you're selling, AI handles the phone.

Listen to a sample call

0:00/0:00

Every Missed Call Is a Policy That Went Elsewhere

78%

of insurance shoppers call multiple agents

$2,400

average lifetime value of an auto + home bundle

5 min

is all it takes for them to call your competitor

When someone needs a quote, they want it now. If you're in a meeting, they'll call the next agent on the list. AI ensures every inquiry gets answered.

Knows Your Business

Lead Capture

Captures quote requests with all the details: coverage type, current carrier, vehicles/property info. Ready for your callback.

Appointment Scheduling

Books policy reviews and quote consultations directly to your calendar. Sends confirmations automatically.

Claim Call Routing

Detects claim calls and routes appropriately. Captures incident details, dates, and urgency level.

Policy FAQ Handling

Answers common questions: office hours, payment options, ID card requests, coverage questions. Frees you to sell.

When Insurance Agents Use This

Client Meetings

In a policy review? AI handles incoming quote requests.

After Hours

Quote shopper calls at 7pm. AI captures the lead.

Renewal Season

Phone ringing off the hook. AI handles overflow.

Solo Agent

You're the agent and the admin. AI handles the phone.

One Policy Pays for a Year

No contracts. Cancel anytime.

Starter

$ 49 /month
  • 200 minutes included
  • 1 local phone number
  • 24/7 AI call answering
  • Google Calendar scheduling
  • SMS & email notifications
  • Call recordings & transcripts
Extra minutes: $0.10/min

Add-Ons

  • Additional location/team +$15/mo
  • Additional phone number +$5/mo
  • Jobber/ServiceTitan sync +$20/mo

Integrates With

Google Calendar Jobber ServiceTitan Housecall Pro

All calls include AI disclosure and recording notification as required by law. SMS notifications require recipient opt-in.

Common Questions

Can it handle claim calls?

Yes. AI detects claim calls, captures incident details, and routes urgently if needed. You get full call transcripts.

Does it work with my agency management system?

Integrates with Google Calendar. AMS integrations (Applied, HawkSoft, EZLynx) coming soon.

What about compliance?

AI captures information and schedules appointments. It doesn't give advice or quotes, so no licensing issues.

I'm a captive agent. Is this for me?

Especially you. When you're meeting with clients, AI handles incoming calls. Never miss a lead from your carrier's marketing.

Capture every insurance inquiry

Set up in 5 minutes. Start with a 7-day free trial.

Cancel anytime200 minutes included5-minute setup

Questions? Email us at hello@niceagents.com

Ready for Custom AI?

Our AI Audit identifies opportunities beyond answering services - claims processing, policy renewals, quote generation, and more.

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