Plumber Answering Service

Your Wrench Stays in Hand.
Your Calls Get Answered.

AI answering service built for plumbers. Captures emergency leak calls, qualifies water heater failures, books plumbing appointments, and texts you the details. While you're on the job.

Listen to a sample plumbing call

0:00/0:00

85% of Missed Calls Don't Leave Voicemail

27%

of plumbing calls go unanswered when you're on a service call

$1,200

average revenue lost per missed plumbing call

3 min

is all it takes for a customer to call your competitor

When a pipe bursts or the water heater dies, homeowners don't wait. They call until someone picks up. Make sure that someone is you.

Knows Your Business

Emergency Prioritization

Detects "burst pipe", "no hot water", "sewer backup" and marks as urgent. You get immediate text alerts for true emergencies.

Service Scheduling

Books appointments directly to your calendar. Handles time slots, service types, and appointment confirmations.

Plumbing FAQ Handling

Answers common questions: service areas, emergency rates, drain cleaning, water heaters, and fixture repairs.

Lead Qualification

Captures problem type, fixture info, and water damage extent. You know what you're walking into before you call back.

When Plumbers Use This

Under the Sink

You're working on a drain. AI answers and books the next call.

After Hours

Pipe bursts at 2am. AI captures the emergency, you get the job.

Emergency Season

Frozen pipes in winter. Phones ringing off the hook. AI handles overflow.

One-Person Shop

You're the plumber and the office. AI handles the phone.

One Service Call Pays for a Year

No contracts. Cancel anytime.

Starter

$ 49 /month
  • 200 minutes included
  • 1 local phone number
  • 24/7 AI call answering
  • Google Calendar scheduling
  • SMS & email notifications
  • Call recordings & transcripts
Extra minutes: $0.10/min

Add-Ons

  • Additional location/team +$15/mo
  • Additional phone number +$5/mo
  • Jobber/ServiceTitan sync +$20/mo

Integrates With

Google Calendar Jobber ServiceTitan Housecall Pro

All calls include AI disclosure and recording notification as required by law. SMS notifications require recipient opt-in.

Common Questions

Can it tell the difference between drain cleaning and water heater install?

Yes. AI is trained on plumbing terminology and asks qualifying questions to capture job type, fixture info, and urgency.

What about after-hours emergency calls?

AI detects emergencies like burst pipes and sewer backups, then immediately texts you or transfers to your cell. You set the rules for what counts as urgent.

Does it work with ServiceTitan/Jobber?

Yes. Integrations available for ServiceTitan, Jobber, Housecall Pro, and Google Calendar.

I'm a one-person shop. Is this for me?

Especially you. When you're under a sink or snaking a drain, you can't answer the phone. AI makes sure you never miss a lead.

Capture every plumbing call

Set up in 5 minutes. Start with a 7-day free trial.

Cancel anytime200 minutes included5-minute setup

Questions? Email us at hello@niceagents.com