Best AI Receptionist for Plumbers in 2025: 8 Services Compared

If you’re a plumber, you know the pain: you’re under a sink fixing a leak, and your phone rings. You can’t answer. The customer calls someone else. That job is gone forever.

This happens more than you’d think. Industry data shows plumbing businesses miss about 27% of incoming calls. And here’s the kicker: 85% of callers who hit voicemail don’t leave a message. They just call the next plumber in their search results.

At an average of $275 per service call, those missed calls add up fast. Some estimates put the annual loss at $50,000 or more for a typical plumbing business.

AI answering services solve this problem. They pick up every call, 24/7, capture the caller’s information, answer common questions, and can even book appointments directly to your calendar.

In this guide, we compare the top AI answering services for plumbers in 2025.

What to Look For in an AI Answering Service

Before we dive into specific services, here’s what matters for plumbing businesses:

24/7 Availability: Emergencies don’t wait for business hours. Burst pipes happen at 3 AM on Christmas. Your AI needs to answer identically at any time.

Emergency Detection: The system should recognize urgency. A burst pipe needs immediate callback; a quote for a bathroom remodel can wait until morning.

Scheduling Integration: The AI should book appointments directly to your calendar (Google Calendar, Calendly, or your field service software like ServiceTitan or Jobber).

Lead Capture: At minimum, it should capture name, phone number, address, problem description, and urgency level.

Natural Conversation: Today’s AI sounds remarkably human. Callers often don’t realize they’re talking to AI. The technology has improved dramatically since 2022-2023.

Top AI Answering Services for Plumbers (2025)

1. Avoca AI

Best for: High-volume operations and ServiceTitan users

Avoca is built specifically for home services. They claim a 100% answer rate and integrate deeply with ServiceTitan, Housecall Pro, and other field service platforms.

Their standout case study: Aire Serv (an HVAC franchise) switched from live answering to Avoca AI and saw after-hours bookings jump from 58 to 208 per month, with a 90% booking rate.

Pros:

• Purpose-built for home services trades
• Deep integrations with ServiceTitan, Housecall Pro
• Real-time technician notifications
• High booking conversion rates

Cons:

• Enterprise pricing (not published, requires demo)
• May be overkill for solo operators

Pricing: Contact for quote (enterprise focus)

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2. VoiceCowboy

Best for: Solo plumbers and small teams on a budget

VoiceCowboy offers a straightforward $49/month starting price with no per-minute charges. They specifically market to plumbers and understand trade-specific needs like emergency prioritization for burst pipes and no hot water calls.

Setup takes about 5 minutes. They crawl your website to learn about your business and give you a dedicated phone number.

Pros:

• Simple flat-rate pricing starting at $49/month
• 5-minute setup
• Emergency call prioritization
• 30-day money-back guarantee

Cons:

• Professional tier is $97/month
• Less robust integrations than enterprise options

Pricing: $49/month (starter), $97/month (professional)

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3. Rosie AI

Best for: Businesses wanting unlimited minutes

Rosie markets “unlimited minutes” on all plans, which is attractive if you handle high call volume. Plans start at $49/month.

However, there’s conflicting information about whether overages apply. Some sources cite $0.25/minute overage after plan limits (250/500/1000 minutes depending on tier). Check their current pricing at heyrosie.com before signing up.

Pros:

• Potentially unlimited minutes (verify current terms)
• Appointment booking links via SMS
• Call transfers available on higher plans

Cons:

• Conflicting information about minute limits
• Some features locked to higher tiers

Pricing: $49/month (250 min), $99/month (500 min), $199/month (1000 min)

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4. Sameday AI

Best for: Larger operations needing skill-based dispatching

Sameday focuses exclusively on home services and offers sophisticated routing. Their system can match plumbing issues with the right specialists based on expertise, equipment needs, and location.

They integrate with ServiceTitan for automatic data syncing. The 14-day free trial lets you test before committing.

Pros:

• Home services specialist
• Skill-based dispatching
• ServiceTitan integration
• 14-day free trial

Cons:

• Higher price point ($449/month)
• Outbound calling only on Enterprise plan

Pricing: Starting at $449/month

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5. ServiceAgent.ai

Best for: Growing teams wanting flexible pricing

ServiceAgent positions itself as purpose-built for home services trades (HVAC, plumbing, roofing, electrical). They offer tiered pricing with a usage-based option for budget-conscious teams.

Their AI handles technical questions, qualifies leads, and books appointments directly to your calendar.

Pros:

• Built for home services
• Flexible usage-based pricing
• Lead qualification included
• 50% off first month (code HUNT50)

Cons:

• Specific pricing requires contacting sales
• Newer player in the market

Pricing: Tiered plans (contact for details), usage-based option available

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6. Smith.ai

Best for: Businesses wanting hybrid AI + human backup

Smith.ai combines AI with live human receptionists. When the AI can’t handle something, a person takes over. This hybrid approach means no call falls through the cracks.

Their AI-only receptionist starts at $95/month for 50 calls. If you want human receptionists, pricing starts at $240/month for 20 calls.

Pros:

• Hybrid AI + human model
• Bilingual support (English/Spanish)
• Excellent for complex calls
• Strong reputation

Cons:

• Per-call pricing can add up quickly
• Some features require higher tiers

Pricing: AI Receptionist from $95/month (50 calls), Human Receptionist from $240/month (20 calls)

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7. AutoRev

Best for: ServiceTitan power users

AutoRev’s standout feature is deep ServiceTitan integration. During calls, it pulls customer history automatically, creates jobs, and can trigger dispatch. Also works with Housecall Pro, Jobber, and FieldEdge.

If your business runs on ServiceTitan and you want tight integration, AutoRev is worth evaluating.

Pros:

• Excellent ServiceTitan integration
• Customer history pulled during calls
• Automatic job creation

Cons:

• Pricing not publicly available
• Best value if you’re already on ServiceTitan

Pricing: Contact for quote

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8. My AI Front Desk

Best for: General small business use

My AI Front Desk isn’t plumber-specific, but it’s a solid general-purpose option. Their Starter plan at $79/month includes 200 minutes, with $0.19/minute overage.

Good option if you want something simple without trade-specific features.

Pros:

• Simple setup
• Clear pricing
• Works for any business type

Cons:

• Not built specifically for trades
• Per-minute overage can add up

Pricing: $79/month (200 min), $0.19/min overage

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Pricing Comparison Table

Service	Starting Price	Included	Overage	Best For
VoiceCowboy	$49/mo	Unlimited*	N/A	Solo operators
Rosie AI	$49/mo	250 min	$0.25/min	Variable volume
My AI Front Desk	$79/mo	200 min	$0.19/min	General SMB
Smith.ai (AI)	$95/mo	50 calls	$2.40/call	Hybrid AI+human
ServiceAgent.ai	Varies	Usage-based	Tiered	Growing teams
Sameday AI	$449/mo	Varies	Varies	Large operations
Avoca AI	Enterprise	Varies	Contact	High volume
AutoRev	Contact	Varies	Contact	ServiceTitan users

*Verify current terms as some sources report minute limits

Which One Should You Choose?

Solo operator on a budget? Start with VoiceCowboy at $49/month. Simple, affordable, plumber-focused.

Growing team with 2-5 techs? Look at Rosie AI or ServiceAgent.ai for more features and scalability.

High-volume shop on ServiceTitan? Avoca AI or AutoRev for deep integrations and enterprise features.

Want human backup for complex calls? Smith.ai’s hybrid AI + human model ensures nothing falls through the cracks.

Need sophisticated dispatching? Sameday AI’s skill-based routing matches jobs to the right technician.

The Bottom Line

Every missed call costs you money. At $275 average per service call and 27% of calls going unanswered, the math is simple: an AI answering service at $49-99/month pays for itself with a single booked job.

The technology has matured significantly. Today’s AI sounds natural, handles interruptions, and can book appointments directly. Most callers don’t realize they’re talking to AI.

Pick a service, try the free trial, and stop losing jobs to voicemail.